Terms of Service

TERMS AND CONDITIONS OF SERVICE

1. OWNER IDENTIFICATION

This website, https://selawell.com, is operated by SELAWELL. Email: info@selawell.com. Hereinafter, "SELAWELL", "we", "us" or "our".

2. ACCEPTANCE OF TERMS

By accessing, browsing or making a purchase on this website, you agree to be bound by these Terms and Conditions, as well as by the other policies published on the site. If you do not agree with these terms, you should not use this website.

3. TERMS OF USE

You agree to use the website lawfully and in accordance with applicable law, and to refrain from:

  • Carrying out fraudulent or illegal activities
  • Introducing viruses or malicious code
  • Interfering with the operation of the site

We reserve the right to block access to users who breach these conditions.

4. PRODUCTS AND AVAILABILITY

All products offered are subject to availability. We strive to display descriptions and images as accurately as possible. However, there may be slight variations in colors or finishes due to how they display on different devices. We reserve the right to modify or withdraw products without prior notice.

5. PRICES AND PAYMENTS

All prices are shown in U.S. dollars (USD) and include applicable taxes where relevant. SELAWELL reserves the right to change prices at any time. Changes will not affect orders that have already been confirmed. Payment is made through secure platforms that protect the user's data.

6. ORDER PROCESSING AND SHIPPING

Orders are processed within 1 to 3 business days. Shipping usually takes between 5 and 14 days. The estimated delivery time is 6 to 17 business days from the order date, and may vary due to external causes such as international logistics or customs. Orders may be shipped from international warehouses depending on product availability. SELAWELL is committed to providing an appropriate solution in the event of delivery issues.

7. RIGHT OF CANCELLATION

You have the right to cancel your purchase within 30 calendar days of receiving your order, without needing to give a reason. To exercise this right, you must contact us at the email address provided. The full conditions are detailed in the Refund Policy.

8. RETURNS AND REFUNDS

Returns and refunds are governed by the Refund Policy published on the website. Once the returned product is received, the refund will be processed within a maximum of 7 days using the same payment method.

9. LIABILITY

SELAWELL guarantees the proper handling of orders and is committed to providing a solution in the event of:

  • Product not received
  • Defective product
  • Shipping issues

We will not be liable for delays caused by external factors beyond our control, such as logistics or customs issues, although we will always work to resolve any problem.

10. INTELLECTUAL PROPERTY

All website content (texts, images, logos, design, etc.) is the property of SELAWELL or used under license. Its reproduction, distribution or use without prior authorization is prohibited.

11. DATA PROTECTION

Personal data is processed in accordance with our Privacy Policy, available on the website.

12. THIRD-PARTY LINKS

This website may contain links to external pages. SELAWELL is not responsible for the content or practices of those sites.

13. CHANGES

SELAWELL reserves the right to modify these Terms and Conditions at any time. Changes will take effect from the moment they are published on the website.

14. GOVERNING LAW

These Terms and Conditions will be interpreted in accordance with the consumer law applicable in your country of residence.

15. CONTACT

For any questions about these terms, you can contact us at: info@selawell.com