Privacy Policy

1. DATA CONTROLLER

The data controller for the personal data collected through this website is SELAWELL. Email: info@selawell.com. Hereinafter, "SELAWELL".

2. DATA WE COLLECT

We collect the following personal data when you interact with our website:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (handled securely by third-party providers)
  • IP address, browser and browsing data

3. PURPOSE OF PROCESSING

We process your personal data for the following purposes:

  • Managing orders, payments and shipping
  • Providing customer support
  • Sending communications related to your order
  • Sending marketing communications (only if you have given your consent)
  • Improving the user experience on the website

4. LEGAL BASIS

The processing of your data is based on:

  • The performance of a contract (purchase of products)
  • User consent (marketing)
  • Compliance with legal obligations

5. DATA RETENTION

Your personal data will be kept for as long as necessary to:

  • Manage the business relationship
  • Comply with legal obligations
  • Resolve any possible claims

6. DATA SHARING

We may share your data with third parties only when necessary to provide the service:

  • Payment providers
  • Shipping and logistics companies
  • Technology providers (such as e-commerce platforms)

These providers will only access the data they need and are required to guarantee its security and confidentiality.

7. INTERNATIONAL TRANSFERS

Because we work with international providers and services, your data may be transferred to other countries. In these cases, we make sure that such transfers comply with appropriate data protection safeguards.

8. USER RIGHTS

You have the right to:

  • Access your personal data
  • Request the correction of inaccurate data
  • Request the deletion of your data
  • Restrict or object to processing
  • Request the portability of your data

You can exercise these rights by sending a request to: info@selawell.com

9. DATA SECURITY

We take the necessary technical and organizational measures to protect your personal data against unauthorized access, loss or alteration. Transactions are carried out through secure connections (SSL) and certified payment providers.

10. COOKIES

This website uses cookies to improve the browsing experience and analyze site usage. You can set your browser to refuse cookies or delete them at any time.

11. MARKETING COMMUNICATIONS

You will only receive marketing communications if you have given your prior consent. You can unsubscribe at any time through the link included in our emails or by contacting us.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will be posted on this page and will take effect from the moment they are published.

13. CONTACT

For any questions about this Privacy Policy, you can contact us at: info@selawell.com